Customer Forms

Our customer service request form is for our customers who are moving in or moving out of a residence or commercial/industrial business. Click here for the online application. If you want, you can print the form and either fax it, mail it to us, or leave it in one of our drop boxes. The printable version is available here. Don’t forget to sign the form and please leave a number where you can be reached in case we have any questions. 

You can sign up to have your utility bills deducted from your checking or savings account on the due date each month. This is an option that we offer to all of our customers. If you would like to choose this as a payment option for all of your Rice Lake Utilities monthly bills, simply fill out the form and return to our staff. This is a perfect way for Rice Lake Utilities customers to help us keep the cost of operations lowest.

This is for our customers who have a medical condition or other special circumstance which would require immediate attention by our staff who would like to be contacted in the case of a power outage. If you have the need for this service, we would be happy to accommodate you confidentially. You can print the form and either fax it or mail it to us. Don’t forget to sign the form and please leave a number where you can be reached.

If you are building a new home in Rice Lake, we ask that you use this form. It has space for all of the pertinent information and contacts we will need to accurately process your request and get you the service you need. You can print the form and either fax it or mail it to us. Don’t forget to sign the form and leave a number where you can be reached. 

If you are building a new commercial or industrial facility in Rice Lake, we ask that you use this form. It has space for all of the pertinent information and contacts we will need to accurately process your request and get you the service you need. You can print the form and either fax it or mail it to us. Don’t forget to sign the form and leave a number where you can be reached. 

Rice Lake Utilities requires that all underground electric services be installed under an easement. This will make sure the route for these facilities is clear and well defined for you and Rice Lake Utilities personnel. You can print the form and either fax it or mail it to us. Don’t forget to sign the form and leave a number where you can be reached. 

Rice Lake Utilities offers Time-Of-Use (TOU) options for several customer classes. This is a great opportunity for you to take advantage of our low rate for the off peak periods. If you would like to sign up for TOU service, use this form and by all means if you have questions, please call. You can print the form and either fax it or mail it to us. Don’t forget to sign the form and leave a number where you can be reached. 

For customers requesting a new water service connection, which is usually made by your contractor, we ask that you or your contractor use this form. It will allow our staff to make the proper arrangements for coordination of the project. You can print the form and either fax it or mail it to us. Don’t forget to sign the form and leave a number where you can be reached. 

For water and wastewater customers who would like the opportunity to save money on their wastewater charges, this program is for you. The water that is used for watering lawns and outside activities in which the water will not be discharged in the sanitary sewer will be deducted from your water usage. Consequently, you will not be assessed sewer charges for this amount. You can print the form and either fax it or mail it to us. Don’t forget to sign the form and please leave a number where you can be reached. 

This is for customers who need to get water out of a hydrant. You can print the form and either fax it or mail it to us. Don’t forget to sign the form and please leave a number where you can be reached. 

A sales and use tax exemption was created in 2003 Wisconsin Act 99 for fuel and electricity consumed in manufacturing tangible personal property in Wisconsin. This exemption took effect on January 1, 2006. To claim this exemption, manufacturers must provide an exemption certificate to the supplier of the fuel and electricity. For easy access to this form please click on the link here: Wisconsin Sales and Use Tax Exemption Certificate or visit the Wisconsin Dept. of Revenue at www.dor.state.wi.us.